Customers’ needs are constantly changing. Nowadays you should be available 24 hours a day for your customers’ concerns. For many SMEs, this is not so easy to solve for personal reasons alone. A chatbot ca...
What do good chatbots do right and what do users despair of when they are bad? We looked at a few studies, evaluated them and drew conclusions and tips for action. Chatbots can provide your customers with 24...
